AI Chatbots
Answers in seconds, from your own records.
A chatbot for customers, distributors and staff that answers from your orders, stock and documents, not the open internet.
The Leak Assessment: 30 minutes, and a written plan within 48 hours, whether or not you hire us.
- Monthly plans: Your first fix goes live on the date in your written plan, or the extra hours are on us.
- Projects: Your price is fixed in writing. If delivery runs late because of us, you don't pay a cent more.
Included
- Fixed price in writing
- Written plan in 48 h
- No setup fee
- You own everything
Industry data · buyer research
Where do B2B buyers start their research now?
Half of the B2B software buyers surveyed now start in an AI chatbot instead of a search engine, a 71% jump in four months.
- 1 in 2 start in AI chat
- 1,000+ buyers
- August 2025
Buyer asks
Which supplier deliveries are about to run late?
- PO-7712
- Steel coil · due Thu · no dispatch note
- PO-7720
- Bearings · due Fri · reminder sent
- PO-7731
- Paint · due Mon · confirmed
- Checked daily
- 3 reminders sent
- Buyer told by 09:00
Example screen · sample data · Cluxn Supplier agent
Cluxn builds AI chatbots for manufacturers with 50–500 employees that answer order status, stock, spec and SOP questions from your own records and documents, on your website, portal, WhatsApp or for staff. Each answer shows its source, and unknown questions go to a person. A first chatbot typically takes 4–6 weeks, at a fixed price in writing after a 30-minute Leak Assessment.
Problems AI Chatbots fixes
What it's costing you.
Customers call or email to ask where their order is.
Every status call costs a few minutes, many times a day, and buyers still wait.
Customer asks
Where is my order SO-3290?
- Order
- SO-3290 · 600 brackets
- Status
- Packed · dispatch tomorrow
- Tracking
- Sent when the truck leaves
- Hand-off
- Not needed
- Answered in 6 s
- Read from live orders
- No call to sales
Example screen · sample data · Cluxn Customer assistant
Distributors ask for stock, prices and specs your catalog already holds.
A distributor kept waiting for a stock answer orders from someone else.
Dealer asks
Is part 4471-B in stock for my order?
- Available
- 38 · main store
- Price
- Dealer price shown
- Order
- Placed 10:12 · DO-882
- Dispatch
- Tomorrow
- Checked in the portal
- No call
- Order placed
Example screen · sample data · Cluxn Dealer portal
New staff ask the same questions about SOPs and machines every week.
Supervisors lose hours each week repeating the same instructions.
New operator asks
What is the changeover check for press 4?
- Step 1
- Lock out and tag the press
- Step 2
- Clean die faces, check bolts
- Step 3
- First-off part to quality
- Source
- SOP-P4-07, page 2
- From your own SOP
- Source linked
- Supervisor not interrupted
Example screen · sample data · Cluxn Staff assistant
Customer asks
Where is my order SO-3290?
- Order
- SO-3290 · 600 brackets
- Status
- Packed · dispatch tomorrow
- Tracking
- Sent when the truck leaves
- Hand-off
- Not needed
- Answered in 6 s
- Read from live orders
- No call to sales
Example screen · sample data · Cluxn Customer assistant
Why it matters now for AI Chatbots
Why it matters now.
61%
of B2B buyers prefer to buy without talking to a sales rep.
Catalog, order status and documents need to be self-serve, not in someone’s inbox.
Source: Gartner · sales survey, June 202540%
of enterprise apps will include task-specific AI agents by the end of 2026, up from under 5% in 2025.
The software your customers and suppliers use is starting to act on its own. Yours can too.
Source: Gartner · press release, August 2025What's included in AI Chatbots
What you get.
Website & Portal Assistant
Answers buyers on your site from your catalog and specs, then hands over to sales.
Order Status Answers
Customers check order and dispatch status by chat, read live from your system.
Staff Knowledge Assistant
Staff ask about SOPs, machines and past jobs and get the answer with its source document.
Hand-Off to a Person
Anything it cannot answer goes to the right person with the chat attached.
Website, WhatsApp and Email
One assistant on the channels your customers already use.
How we design AI Chatbots
Designed with the people who will use it.
Design starts in week one, before any code. Software people avoid is the most expensive kind.
Watch the work first
We sit with the operators, sales staff or dealers who will use it, and time how the job is done today.
Design around the job
Each screen follows one person’s real task, in the order they do it, with fewer fields and fewer clicks.
Test a prototype before code
A clickable prototype goes in front of real users. What confuses them is fixed before any code is written.
One consistent look
Every screen uses the same components, so new features ship fast and nobody relearns the system.
AI Chatbots timeline
The Leak-First Method for ai chatbots
A typical timeline to a working result. Yours is set in the written plan for your problem, so it can run shorter or longer.
01
Research & Design
Week 1
02
Sources & Rules
Week 2
03
Build & Test
Weeks 3–5
04
Launch & Review
Week 6
AI Chatbots: Cluxn vs the alternatives
Not the usual choice.
Off-the-Shelf AI Tools General chat tools your team copies data into, disconnected from your systems. | AI Consultancy Strategy decks and pilots that rarely reach the systems your team uses. | Cluxn RecommendedOne task at a time, built into your own systems and measured against an agreed number. | |
|---|---|---|---|
| Built for your operation | |||
| Support after go-live | |||
| Fixed, predictable timeline | |||
| No lock-in — you keep ownership |
Who AI Chatbots is for
Good fit?
Industries We Serve
Company Size
Manufacturers whose team answers the same questions many times a day
Good Fit If
- —Customers call to ask where their order is
- —Distributors ask for stock and specs by phone or email
- —New staff keep asking the same SOP questions
Before you decide
Four worries, answered.
“We tried software before and nobody used it.”
Built around your floor, with operators trained on their own screens before go-live.
“Projects run late and cost more.”
Fixed scope and price in writing, and weekly demos.
“The vendor disappears or holds our data.”
You own the code, logins and data, and there is a written exit clause.
“We can't manage developers.”
One named engineer and a weekly call.
AI Chatbots FAQs
Common questions.
Dashboards and portals are screens people open to check numbers and orders. A chatbot answers a question asked in plain words, on your website, portal or WhatsApp, and reads the same records. Many clients add a chatbot to a portal they already have.
Step 1 of The Leak-First Method
Ready to see it on your floor?
We will show you the first fix and what it costs. No pitch.
The Leak Assessment: 30 minutes, and a written plan within 48 hours, whether or not you hire us.
Find the leak
30-minute Leak Assessment
Get the plan
Tasks and a fixed price in writing within 48 hours
Fix it first
First working version in about 4 weeks
Train and hand over
Your team trained; code, docs and logins are yours
Next leak
Support, or the next fix on a monthly plan
Every project includes
- 30-minute Leak Assessment
- Written plan within 48 hours
- Fixed scope and price in writing
- Weekly demos
- Your team trained before go-live
- Code, documents and logins handed over
- Support after go-live
- Written exit clause, no license fees